Question 1

How far in advance should I schedule my ride?

Accepted Answer

Ride requests should be submitted at least 4 hours before the desired pickup time. Booking earlier is recommended, especially for airport trips, events and early-morning transportation.

Question 2

Is my ride confirmed when I submit the form?

Accepted Answer

No. The form submits a ride request. Jacob will review the request and confirm availability within approximately 2 hours.

Question 3

Do you provide airport transportation?

Accepted Answer

Yes. Airport transportation is available throughout Metro Detroit, including Detroit Metropolitan Wayne County Airport.

Question 4

Can I schedule round-trip transportation?

Accepted Answer

Yes. Customers can request one-way, round-trip and multiple-stop transportation.

Question 5

Can I book transportation for someone else?

Accepted Answer

Yes. Transportation can be scheduled for family members, clients, employees, seniors and other passengers.

Question 6

Do you provide transportation to medical appointments?

Accepted Answer

Yes. Private transportation can be scheduled to and from medical, dental, therapy and other appointments. This is private passenger transportation and not emergency or medical transportation.

Question 7

Can I schedule transportation for a night out?

Accepted Answer

Absolutely. Transportation can be arranged for restaurants, concerts, sporting events, casinos, date nights and other events throughout Metro Detroit.

Question 8

Can I request multiple stops?

Accepted Answer

Yes. Include each requested stop when submitting your transportation request.

Question 9

Do you travel outside Metro Detroit?

Accepted Answer

Possibly. Submit your trip details and Executive Luxury Transportation will determine availability.

Questions, Answered